To order from this website, you must understand and agree with the following terms:

• You are over 18 years of age.
• Due to the nature of the products, as well as health, hygiene and safety issues, we are unable to accept returns.
• All products are checked for quality purposes.
• Use of these products is at your own risk.
• Adult Joys sells these products as novelty toys only and are not responsible for damages due to use or misuse.
• We recommend you follow manufacturers care instructions to get the best out of your purchases.
• Any item damaged in transit, we will happily replace. Simply, return the product in it’s current condition and packaging and we will replace your order at no extra cost.
• Refunds will only be given if a product is found faulty and cannot be replaced. However, we will do our best to replace your purchase with the identical product or one of similar style, but may be a different brand. Any extra costs will be covered by Adult Joys and not the customer.
• Cancellations will incur a 20% cancellation fee. We apologise for this fee, but some products may have to be specially ordered when you place your order.
• Whilst we endeavour to have all our listed products available, we reserve the right to substitute any items as necessary. Product colours may vary form pictures shown on website, however product itself will be of the same style and nature. If a product cannot be supplied to you due to product being no longer available, or lengthy delivery times we will replace that product with one of a similar kind. We will do our best to get you the item you are looking for, if not a better one.
• As each of our items have different features, they are not of general descriptions unless otherwise stated.
• A detailed description of item is located on each item’s individual page.
• Orders will be processed once payment is cleared and authorised.
• Whilst all care is taken, we will not be directly liable for any loss or theft.
• Contents on this site may not be reproduced without the expressed permission of the owner.